Quality Management Before an organization can begin to assess the quality of its products and services, and identify opportunities for improvement, it first must have a working knowledge of quality principles and basic concepts. This will test the professional’s ability to understand and apply these principles, which include the quality vocabulary, various ways of defining quality, key concepts, distinguishing between quality control and quality assurance, and the contributions of quality pioneers. We train quality management professionals and aspirants. Download our program contents here
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